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Customer support is more than problem-solving; it is the moment when customers form lasting impressions of a company. A single call can build confidence or erode trust, depending on how it is handled. Too often, businesses outsource this critical function to sprawling call centers designed for volume rather than quality. The result is familiar to…

September has a way of feeling like a reset button. The air gets a little crisper, the school buses start making their rounds, and families settle back into routines after the long summer days. New schedules, new homework assignments, and new activities all mean one thing: your home network is about to work harder than…

Summer in the Catskills is a special kind of magic. The days are longer, the kids are home, and the routines are more relaxed. But while the sunshine and fresh air are a welcome break, the shift in household schedules can also put a serious strain on your internet connection. From early-morning cartoons and mid-day…

Helping your guests feel at home-and your operations run smoother. In today’s hospitality industry, Wi-Fi has become more than a convenience-it’s an expectation. Whether you manage a boutique hotel, a cozy bed-and-breakfast, or a multi-unit lodge, reliable connectivity plays a crucial role in how guests experience their stay. It also supports the technology your business…

When it comes to internet service, speed is everything-but let’s be honest: the terms used to describe it can feel a little technical. You’ve probably seen “Mbps” or even “Gbps” on service plans, in commercials, or while streaming your favorite shows-but what do those acronyms actually mean? And more importantly, how do they impact your…

Margaretville, NY 5/1/25 – MTC, a trusted provider of high-speed broadband, cable TV, and landline phone services, is excited to announce the launch of MTC Mobile, a new mobile service designed to complement its broadband offerings. The service launched as of May 1st, 2025. MTC Mobile plans to bring seamless connectivity, exceptional value, and unmatched…

Have you ever been in the middle of streaming your favorite show or playing an online game, only to run into buffering or slow speeds? If so, your Wi-Fi connection might not be as optimized as it could be. The type of Wi-Fi signal your devices use could make all the difference. In this post,…

In a world where technology is constantly evolving, landline service continues to play a valuable role in communication. While mobile and internet-based options have grown in popularity, landlines remain a reliable and trusted connection for many households and businesses. Who Benefits Most from Landline Service? While landline usage has shifted over the years, several key…

Margaretville, NY – 3/31/25– MTC Cable is proud to announce exciting advancements in our cable tv offerings, designed to provide customers with greater flexibility, value, and accessibility. In May of 2024, we launched MTC Cable +, an app-based streamed version of our traditional Cable TV lineup, which has already transformed how our customers enjoy entertainment.…

What are Sun Outages? Twice a year, you may experience some degree of television interference due to “sun outages.” Such outages are caused by a phenomenon called a “solar satellite interference.” These brief outages occur when the sun is in a direct line behind a satellite transmitting cable signals. When the sun is aligned with…